FAQ

1. Do you offer discounts for purchasing a single rug?
Yes, we offer special pricing for single-piece purchases, depending on the type, size, and material of the rug. If you're working on a specific design project or need a particular rug, we can discuss options to accommodate your budget. Our goal is to provide high-quality rugs at competitive prices and help you find the perfect solution for your needs.

2. Can I get bulk discounts for larger projects?
Absolutely! We offer bulk discounts for large-scale projects, including commercial spaces, multi-room residential designs, or other high-volume purchases. Pricing is tailored based on the quantity and type of rugs needed. We aim to provide competitive pricing for interior designers and decorators.

3. Do you provide samples of your rugs?
Yes, we provide rug samples. You can request samples of fabrics, colors, and materials to ensure they match your design concept before making a larger purchase. Samples are available for a small fee, which can be credited toward your final purchase. This ensures you and your clients are fully satisfied with the rug selection.

4. Do you offer custom rug designs for clients?
Yes, we offer custom rug design services! Whether you need a specific pattern, color scheme, or size, we can work with you to create a one-of-a-kind rug tailored to your project. Our team collaborates with you to design rugs that enhance the overall aesthetic of your space.

5. What materials and colors do you use, and which are the most durable?
We use high-quality wool, cotton, and shipkeen (a natural fiber). Natural dyes sourced from rose petals, leaves, seeds, flowers, turmeric, and indigo ensure eco-friendly coloring. Wool is especially durable, stain-resistant, and soft, making it perfect for high-traffic areas. Cotton provides a breathable, soft texture for cozy spaces, while shipkeen offers a rustic, eco-conscious aesthetic. All materials are carefully selected to ensure both beauty and long-lasting quality.

6. What is the lead time for special orders or custom rugs?
Custom and special orders typically require 4-7 weeks, depending on the complexity of the design and material availability. We’ll provide a precise timeline after discussing your requirements and keep you updated throughout the process.

7. What makes your rugs different from others in the market?
Our rugs are handcrafted by skilled artisans in India, using premium wool and natural dyes. We offer a variety of classic, contemporary, and unique one-of-a-kind designs. What sets us apart is our commitment to exceptional quality at affordable prices. We work closely with designers to ensure every rug complements your design vision, making beautiful, durable rugs accessible for all budgets.

8. why we shipped directly from india not from usa?
Our rugs are shipped directly from India to preserve their authenticity and ensure they are crafted by skilled artisans in their country of origin. Shipping directly allows us to maintain the highest quality standards, streamline the process, and keep our prices competitive. We understand the value of time, which is why this approach minimizes delays. Additionally, we have a dedicated and experienced shipping team of four members in India who work diligently to ensure safe and secure delivery to the USA and worldwide.